Terms and Conditions

1. Who is selling

The website alexwides.com is operated by Alex Wides Services LLC. For orders, bookings and enquiries: info@alexwides.com.

By using the site, buying a print, signing up for a course or booking a photo tour, you accept these terms. If you do not accept them, do not use the site to make purchases.

2. Use of the site

You may browse the site for personal use. You may not copy the photographs to resell them, bypass payments, try to access restricted areas, or use bots or other automated tools to extract content.

The site is intended for people aged 16 or over. Below that age, the consent of a parent or guardian is required.

3. Photographs and rights

The photographs, texts and the Alex Wides brand remain the property of Alex Wides Services LLC or their respective owners. Buying a print gives you the physical object, not the copyright and not the right to reproduce the image.

The print is for personal use and private display. You may not duplicate it, publish it online, use it in advertising or resell it as a work, unless agreed in writing.

4. Prints

Print prices are in US dollars and are those shown at the time of payment. Payment is made by card through Stripe. Shipping costs, if any, are shown before you confirm.

Prints are made to order, in the format you choose. After payment you receive a confirmation. Production and delivery times depend on the format and destination and are communicated with the order or at the time of shipping, together with tracking when the courier provides it.

Limited Series are limited editions. Once the pieces stated on the site are sold out, that edition is not reprinted.

A slight difference in colour between the screen and the print is normal. If the print arrives damaged or different from what you ordered, write to info@alexwides.com with photos of the damage and the packaging: we will replace it or refund the price paid, including shipping if the problem is ours.

5. Right of withdrawal for prints

If you buy as a consumer in the European Union or the United Kingdom, for standard goods you have 14 days from delivery to withdraw, without giving a reason. Notice must be sent to info@alexwides.com. Return costs are borne by you, unless the item is defective or the mistake is ours. The refund is made with the same payment method, within 14 days of receiving the print back and checking that it is intact and unused.

Prints made in the format or to the specifications you chose are goods made to the consumer's specifications. Where the law allows, the 14-day right of withdrawal does not apply to these goods. If a product does not fall under this exception, the withdrawal right in the previous paragraph applies.

6. Photo tours

Price, currency, number of places, deposit, balance and cancellation rules are those stated on the tour page at the time of booking. Where they are more specific, they prevail over this page.

A booking is confirmed when payment of the deposit, or of the full amount, has gone through successfully on Stripe. Where the tour page states that the deposit is non-refundable, the deposit is not returned if you cancel. The balance must be paid by the date stated on the tour page.

If we cancel the departure, we refund what you paid for that departure. We may move a date for reasons that make the trip impracticable; in that case we offer you the new date or a refund of what you paid.

7. Courses

Access to an online course is activated after payment. If the course page promises a 30-day refund for anyone who has watched less than 30% of the content, that rule applies: write to info@alexwides.com within 30 days of purchase.

8. Newsletter

The pop-up and sign-up forms use Mailchimp. By subscribing you agree to receive emails about prints, courses and photo tours. Every email contains a link to unsubscribe. Unsubscribing does not cancel an order already paid.

9. Liability

The site may be suspended for maintenance or because of a fault. We are not responsible for third-party sites linked from our pages. Nothing in these terms excludes rights that the law of your country of residence does not allow to be excluded, in particular if you buy as a consumer.

10. Governing law and disputes

These terms are governed by the law applicable to Alex Wides Services LLC. If you are a consumer in the European Union or the United Kingdom, the mandatory rules of the country where you live still apply, and you may bring a claim before the courts of your place of residence.

11. Contact

Alex Wides Services LLC
Email: info@alexwides.com
Website: alexwides.com